Return and Refund Policy

Effective Date: 25/06/2025

1. Website Publisher

This Return and Refund Policy is published by Ediify, a digital platform operated by Ange Norick .
📧 Email: contact@ediify.io

2. Scope of Application

This policy applies to all purchases made on the website ediify.io, including but not limited to digital courses, downloadable products, memberships, and subscriptions.

3. Eligibility for Refunds

Due to the digital nature of our products, refunds are generally not granted once the content has been accessed, viewed, or downloaded. However, a refund may be considered under the following circumstances:

• You were billed multiple times for the same product

• You made a duplicate purchase

• You are unable to access the product due to a technical issue on our platform

All refund requests must be submitted within 7 days of purchase to contact@ediify.io and must include proof of payment and a detailed explanation.

4. Non-Refundable Situations

We do not provide refunds in the following situations:

• Change of mind after purchase

• Failure to use or access the product

• Dissatisfaction without a valid technical issue

5. Refund Processing

If a refund is approved, it will be processed within 5 to 10 business days. Processing time depends on your payment method and bank policies.

6. Contact Information

For any inquiries or assistance related to this policy, please contact our support team:
📧 contact@ediify.io